We build custom AI agents for your business.

At Ruiyi Technology, we specialize in delivering efficient and innovative IT services to help businesses achieve digital transformation. Today, we introduce our brand-new AI Agent service — a comprehensive solution designed to enhance your company’s competitiveness and operational efficiency. Driven by continuous innovation and a technology-centered approach, our AI agents can automate processes, assist in decision-making, and deliver personalized user experiences.

How It Works

How an Intelligent Virtual Assistant Works

The intelligent customer service system operates by combining advanced natural language processing (NLP) technology with machine learning algorithms.

1.Basic Operation

Natural Language Processing (NLP): The system analyzes and understands the content of the customer inquiry, identifies intent, and extracts relevant information.

Machine Learning: Using trained models, it automatically generates responses based on patterns and historical data, continuously improving response accuracy with every interaction.

2.Integration with Business Knowledge Base

Real-Time Integration: The AI agent can connect directly to the company’s knowledge base, accessing the most up-to-date information about products, services, policies, and processes.

Contextual Responses: With this integration, the system delivers responses based on the company’s internal knowledge, ensuring that every reply is consistent with official information.

3.Personalization and Training

Customized Support Flows: Businesses can personalize the assistant’s conversation flows, specific responses, and rules based on their unique needs.

Training with Internal Data: By connecting to the knowledge base, the system can be trained using real company information and use cases, allowing the AI agent to continuously learn and adapt to deliver increasingly accurate and customer-aligned service.

Platform

Connectable Platforms

Through seamless integration with platforms such as Facebook, Twitter, WhatsApp, and more, our AI Agent can deliver fast, accurate, and personalized responses,
turning every interaction into an opportunity to strengthen customer relationships.

Contact

Conect with your future

Our intelligent customer service system can be smoothly deployed across multiple social platforms, providing your business with a truly omnichannel service experience.

Ruiyi Technology

Ruiyi Technology is a company focused on digital solutions, committed to providing efficient and innovative IT services to companies around the world. Driven by a spirit of continuous improvement, we constantly explore the frontiers of technology and, with innovation at our core, lead businesses into a new digital era.

Ruiyi Technology 2025 © All Rights Reserver

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